This Privacy Policy explains how hahpkr collects, processes, stores and protects your personal data. We are committed to handling your information responsibly and transparently, in compliance with applicable data protection standards.
Last Updated: 1 January 2026The six points below summarise how hahpkr approaches your privacy. They are an overview only — the full legally binding clauses follow in the sections below.
hahpkr collects only the personal data that is genuinely necessary to operate your Account, process transactions, meet KYC obligations and comply with applicable law. We do not collect data speculatively or beyond what each specific purpose requires.
hahpkr does not sell, rent or trade your personal data to third parties for their independent marketing purposes. Your information is yours. Where we share data with third parties, it is strictly for the purpose of delivering our Services to you.
All personal data and financial information transmitted to and from the hahpkr platform is protected using industry-standard TLS encryption. Data at rest is stored using access-controlled, encrypted infrastructure with strict internal access policies.
You have the right to access the personal data we hold about you, request corrections, ask for deletion where legally permissible and object to certain types of processing. These rights can be exercised by contacting our support team.
Personal data is held only for as long as is necessary for the original purpose of collection, or as required by applicable law — including AML record-keeping obligations. When data is no longer needed it is securely deleted or anonymised.
hahpkr uses cookies and similar tracking technologies solely to operate the platform, maintain session security and — with your consent — to improve your experience. Cookie preferences can be managed through your browser settings at any time.
This Privacy Policy ("Policy") is issued by hahpkr ("hahpkr", "we", "us" or "our") and applies to all personal data collected, processed, stored or transmitted in connection with your use of the hahpkr website located at https://hahpkr.cam and all associated services, features and functionality (collectively the "Platform" or "Services").
hahpkr is committed to protecting the privacy and personal data of all users. This Policy explains, in plain and accessible English, what data we collect from you, why we collect it, how we use it, with whom we share it, how long we retain it, and what rights you hold in relation to it.
By registering an Account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not consent to the practices described in this Policy, you must discontinue your use of the Platform.
Pakistani Users — Applicable Law: Pakistan's data privacy landscape is governed primarily by the Personal Data Protection Bill (under legislative process) and sector-specific regulations. hahpkr processes personal data in compliance with the data protection standards of its operator's licensing jurisdiction. We have also endeavoured to align our practices with principles applicable to Pakistani users wherever practicable. This Policy does not constitute legal advice under Pakistani law.
For the purposes of this Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person — including name, email address, CNIC number, IP address, device identifiers and behavioural data — that hahpkr processes in the course of providing its Services. |
| Processing | Any operation performed on Personal Data, including collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, disclosure, erasure or destruction. |
| Data Controller | The entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, hahpkr acts as Data Controller in respect of the Personal Data collected through the Platform. |
| Data Processor | A third party that processes Personal Data on behalf of the Data Controller, under contractual obligation and only for the purposes specified by the Data Controller. |
| Sensitive Personal Data | A subset of Personal Data that warrants heightened protection, including national identity document numbers (e.g., CNIC), financial account details, health information, and data relating to criminal convictions. |
| Consent | A freely given, specific, informed and unambiguous indication of the data subject's agreement to the processing of their Personal Data for a stated purpose. |
hahpkr collects Personal Data in the categories described in the table below. The categories collected at any given time depend on how you interact with the Platform and whether you hold a registered Account.
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, CNIC or passport number (collected during KYC verification), selfie or liveness-check photograph. |
| Contact Data | Email address, mobile phone number, residential city or address (where required for KYC purposes). |
| Account Data | Username, encrypted password, account currency (e.g., PKR), account tier, login history, session timestamps. |
| Financial Data | Transaction history (deposits and withdrawals), payment method type and masked identifiers (e.g., last four digits of a card or wallet reference). Full card numbers are never stored on hahpkr's servers. |
| Gaming & Betting Data | Wagering history, game session logs, bet amounts, outcomes, bonus usage and responsible gambling tool activations. |
| Technical Data | IP address, device type and operating system, browser type and version, time zone, geolocation (at country/city level), referral URL and session cookies. |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions and complaint records. |
| KYC & Compliance Data | Identity document images, source-of-funds declarations, AML screening records and enhanced due diligence documentation. |
hahpkr collects Personal Data through the following means:
Data you provide directly when registering an Account, completing KYC verification, making a deposit or withdrawal, activating responsible gambling tools, submitting a support request, or communicating with our team through Live Chat or email.
Data collected automatically as you browse or use the Platform, including through cookies, server logs and similar technologies. This includes your IP address, device identifiers, browser characteristics and session-level interaction data. See Section 10 (Cookies & Tracking) for full details.
Data received from third-party service providers engaged to assist with identity verification, fraud prevention, AML screening, payment processing and geolocation. Where we receive data from third parties, we take reasonable steps to verify that the source had the legal right to share that data with us.
In limited circumstances, we may consult publicly available sources — such as sanctions lists, PEP (Politically Exposed Person) databases or public court records — as part of our AML and compliance obligations.
hahpkr processes Personal Data only for specific, legitimate purposes. The table below maps each primary processing purpose to the type of data involved:
| Processing Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity Data, Contact Data, Account Data |
| Age verification and KYC compliance | Identity Data, KYC & Compliance Data |
| Processing deposits and withdrawals | Financial Data, Identity Data, Account Data |
| Delivery of gaming and betting services | Account Data, Gaming & Betting Data, Technical Data |
| Fraud detection and AML compliance | Identity Data, Financial Data, Technical Data, KYC & Compliance Data |
| Responsible gambling monitoring and tool activation | Account Data, Gaming & Betting Data, Contact Data |
| Customer support and complaint resolution | Identity Data, Contact Data, Communications Data, Account Data |
| Service improvement and analytics | Technical Data, Gaming & Betting Data (aggregated/anonymised where possible) |
| Legal and regulatory compliance | All categories where required by applicable law or regulatory obligation |
hahpkr does not process your Personal Data for purposes incompatible with those listed above without first seeking your explicit consent or having a fresh lawful basis for doing so.
hahpkr processes Personal Data under one or more of the following legal bases, as applicable to the specific processing activity:
hahpkr does not sell or rent your Personal Data to any third party. We may share your data with carefully selected third parties only in the following circumstances:
We engage third-party service providers to assist with identity verification (KYC), payment processing, fraud screening, AML compliance, hosting infrastructure, email delivery and customer support tooling. These parties act as Data Processors under binding contractual obligations and are permitted to use your data only for the specific purposes we have defined. Familiar payment references for Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — may be involved as payment processing intermediaries, but none of these entities receive your Personal Data beyond the transactional information strictly necessary to process a payment. None of these references imply endorsement of gambling activity.
We may disclose Personal Data to competent regulatory, law enforcement or governmental authorities where we are required to do so by law, court order or regulatory direction — or where disclosure is necessary to prevent, detect or prosecute fraud, money laundering or other serious criminal activity.
In the event of a merger, acquisition, reorganisation or sale of all or substantially all of our business assets, Personal Data held by hahpkr may be transferred to the successor entity, subject to equivalent privacy protections as provided in this Policy. You will be notified of any such transfer as required by applicable law.
No Third-Party Marketing: hahpkr does not share your Personal Data with third parties for their independent direct marketing or advertising purposes. If you receive marketing communications from hahpkr, they will always relate to our own Services and will comply with your stated communication preferences.
Given the global nature of online gaming infrastructure, your Personal Data may be transferred to, and processed in, countries other than Pakistan or the country in which you are located. Such countries may have data protection laws that differ from those applicable in your jurisdiction.
Where Personal Data is transferred internationally, hahpkr takes reasonable steps to ensure that appropriate safeguards are in place — including the use of standard contractual clauses, processor agreements with data protection obligations, or transfers to jurisdictions with an adequate level of data protection as recognised by the relevant regulatory framework.
By using the Platform, you acknowledge and consent to such international transfers, subject to the safeguards described above.
hahpkr retains Personal Data for no longer than is necessary for the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following indicative retention periods apply:
| Data Category | Indicative Retention Period |
|---|---|
| Account and Identity Data | Duration of Account plus 5 years post-closure (AML obligation) |
| KYC and Compliance Documents | Minimum 5 years from the date of collection, or longer if required by the operator's licensing jurisdiction |
| Financial Transaction Records | Minimum 5 years from the date of each transaction |
| Gaming and Betting History | Duration of Account plus 3 years post-closure |
| Support Communications | 3 years from the date of the interaction, or until formal resolution of any related dispute |
| Technical and Log Data | Up to 12 months, unless required for active fraud or security investigations |
| Cookie Data (non-essential) | As specified in individual cookie declarations; typically 30–365 days |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents reconstruction of identifiable information.
hahpkr uses cookies and similar tracking technologies (including local storage, session tokens and pixel tags) on the Platform. These technologies serve the following purposes:
You can manage cookie preferences through your browser settings. Instructions for managing cookies are typically available in your browser's "Settings" or "Privacy" menu. Note that disabling certain cookies may affect Platform functionality.
No Third-Party Advertising Cookies: hahpkr does not deploy third-party advertising or retargeting cookies that track your browsing activity across unrelated websites. The tracking technologies we use are limited to those necessary for Platform operation, security and internal analytics.
hahpkr implements appropriate technical and organisational security measures to protect Personal Data against accidental loss, unauthorised access, disclosure, alteration or destruction. These measures include:
Notwithstanding the above, no method of transmission over the internet or electronic storage is entirely secure. hahpkr cannot guarantee absolute security but is committed to maintaining industry-standard protections and to notifying affected users and relevant authorities in the event of a material breach, as required by applicable law.
Your Responsibility: You are responsible for maintaining the confidentiality of your Account password and for ensuring that your device is adequately secured. hahpkr will never ask for your password via email, chat or any channel other than the official secure login portal. Report any suspected unauthorised access to your Account immediately to our support team.
Subject to applicable law and any overriding legal obligation, you may exercise the following rights in relation to your Personal Data held by hahpkr:
Request a copy of the Personal Data we hold about you, together with information about how and why it is processed.
Request correction of inaccurate or incomplete Personal Data held in your Account or our records.
Request deletion of your Personal Data where it is no longer necessary for the original purpose — subject to legal retention obligations including AML requirements.
Request that we restrict the processing of your Personal Data in certain circumstances — for example, while you contest the accuracy of the data.
Where technically feasible, request your Personal Data in a structured, commonly used and machine-readable format for transfer to another service provider.
Object to processing of your Personal Data where we rely on legitimate interests as the legal basis, unless we can demonstrate compelling grounds that override your rights.
To exercise any of the above rights, please contact our Data Protection team using the contact details in Section 17. We will respond to all valid requests within thirty (30) days. In complex cases, we may extend this period by a further sixty (60) days, of which we will notify you in advance.
Where we are unable to fulfil a request due to a conflicting legal obligation — such as an AML record-keeping requirement — we will explain the reason for the limitation clearly and inform you of any available recourse.
The Platform and all Services are strictly intended for adults aged 18 years and over — or the higher minimum age required by the operator's licensing jurisdiction. hahpkr does not knowingly collect, store or process the Personal Data of persons under the applicable minimum age.
Age verification is conducted as part of the KYC process. Where hahpkr becomes aware that Personal Data has been collected from a minor — whether through error or misrepresentation — that data will be deleted promptly and the associated Account will be closed. Any funds held in such an Account will be handled in accordance with applicable regulatory obligations.
If you have reason to believe that a minor has submitted Personal Data to hahpkr, please contact our support team immediately so that we can take the necessary steps.
hahpkr is an English-language platform designed for Pakistani users. In this context, the following points are particularly relevant to the collection and handling of Personal Data submitted by users in Pakistan:
For KYC purposes, Pakistani users are most commonly asked to provide a CNIC (Computerised National Identity Card) or a valid Pakistani passport. CNIC numbers are treated as Sensitive Personal Data and are subject to heightened access controls, encrypted storage and strictly limited internal access.
Where Pakistani payment methods are used — whether bank transfers, mobile wallets or interbank payment systems — hahpkr stores only the masked or tokenised reference necessary to identify the payment instrument for withdrawal matching purposes. Full account numbers, wallet PINs and mobile banking credentials are never stored by hahpkr. Payment provider references (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) are used for identification context only and do not imply any data-sharing arrangement with those institutions beyond what is strictly necessary to process a specific transaction.
Pakistan's data privacy framework is evolving. hahpkr monitors developments in Pakistani data protection legislation and is committed to updating its practices in line with applicable obligations as they come into force. This Policy reflects the standards applicable as of the last update date shown above.
City-Level Location Data: hahpkr may collect city-level geolocation information derived from your IP address (for example, identifying that a user is accessing from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar). This data is used for fraud prevention and geoblocking of Restricted Territories. It is not shared with third parties for advertising purposes and is not used to build individual location profiles.
The hahpkr Platform may contain references to or links to third-party websites, services or resources for informational purposes. Where such links appear, hahpkr has no control over the content, privacy practices or data-handling procedures of those third parties. This Policy applies solely to Personal Data collected and processed by hahpkr through the Platform.
We encourage you to review the privacy policies of any third-party services you access before submitting Personal Data to them. hahpkr accepts no responsibility or liability for the privacy practices of third-party platforms.
hahpkr reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law or regulatory requirements. Where an amendment materially affects your rights or the nature of processing, we will notify you by email and/or by posting a prominent notice on the Platform prior to the change taking effect.
Minor amendments — such as typographical corrections or formatting changes that do not affect the substance of the Policy — may be made without advance notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Policy, you must discontinue use of the Platform and may request Account closure.
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact hahpkr's Data Protection team through the following channels. We take all privacy inquiries seriously and will respond promptly.
We aim to acknowledge all data-related requests within five (5) business days and to provide a full response within thirty (30) days. In cases of complexity, the response period may be extended by up to sixty (60) days with advance notification. If you are dissatisfied with how hahpkr has handled your Personal Data, you may have the right to lodge a complaint with the supervisory authority in the operator's licensing jurisdiction.
Our support team is available 24/7 to address any privacy-related concerns, data access requests or questions about how hahpkr handles your information. You can also review our full Terms & Conditions or visit our FAQ for quick answers.
🔞 18+ only — or the higher minimum required by the operator's licensing jurisdiction. hahpkr does not claim online gambling is legal in Pakistan. Users must verify applicable local law.